Challenge 

• Manual claim intake and document verification. 

• Long turnaround times for claims approvals. 

• Errors in data entry leading to rework. 

• Inconsistent communication with claimants. 

Solution 

• RPA bots to extract, validate, and enter claim data. 

• Automated workflows to route claims for approval. 

• Real-time status updates to customers. 

Results 

• 70% reduction in claims processing time. 

• 60% fewer claim rejections due to entry errors. 

• Enhanced customer trust through timely updates.