Privacy Policy

Privacy Policy 

Mittal Software Labs Ltd, operating under the trademark AventIQ ("we", "us", "our"), is committed to protecting the privacy and data of our users, clients, partners, and employees. This Privacy Policy outlines how we collect, use, store, and protect your personal information in accordance with applicable Indian laws, including the Information Technology Act, 2000, the Digital Personal Data Protection Act, 2023, and international data protection norms.

1. Scope

This policy applies to all personal data processed by AventIQ via our:

  • Websites (e.g., aventiq.ai),

  • Products and services (RPA, AI, cloud, analytics),

  • Sales, marketing, and recruitment activities,

  • Vendor and subcontractor partnerships.

2. Data We Collect

We may collect the following types of personal information:

  • Identity Data: Name, title, job role, employer

  • Contact Data: Email address, phone number, physical address

  • Professional Data: Skills, resume, LinkedIn profile, project involvement

  • Usage Data: Website activity, IP address, device/browser type

  • Transactional Data: Project inquiries, service preferences, communication records

  • Sensitive Data: Only when required (e.g., biometric or financial data under NDAs or employment contracts)

3. How We Use Your Data

We use data to:

  • Respond to inquiries and provide services

  • Customize and improve our offerings

  • Manage client and subcontractor engagements

  • Execute marketing campaigns with consent

  • Meet regulatory and contractual obligations

  • Conduct internal audits and fraud prevention

4. Legal Basis for Processing

We process your personal data based on:

  • Consent: Given voluntarily for contact forms or marketing

  • Contractual Obligation: For NDAs, MSAs, SOWs, or Rainmaker agreements

  • Legal Compliance: As required by Indian or international law

  • Legitimate Interests: To improve our services and ensure cybersecurity

5. Data Sharing and Disclosure

We do not sell or trade your personal information. However, we may share data with:

  • Trusted service providers under confidentiality

  • Subcontractors under Master Service Agreements

  • Governmental or legal authorities where required by law

  • Third parties in case of merger, acquisition, or asset transfer (with due notice)

6. International Data Transfers

Your data may be transferred outside India only where:

  • Adequate protections (e.g., Standard Contractual Clauses) are in place

  • It is necessary for service delivery or regulatory compliance

  • Explicit consent has been obtained (where applicable)

7. Your Rights

Under applicable law, you have the right to:

  • Access, correct, or update your personal data

  • Withdraw consent at any time

  • Request data portability

  • Request deletion or restriction of your data

  • Lodge a complaint with a data protection authority

8. Data Retention

We retain your personal data only for as long as necessary for the purposes outlined in this policy, or as required by law, contracts, or audit needs.

9. Security Measures

We implement:

  • Role-based access control

  • Encryption (at rest and in transit)

  • Network monitoring and regular audits

  • Incident response mechanisms

10. Cookies and Tracking

Our website may use cookies to:

  • Analyze traffic and user behavior

  • Improve site performance and personalization

  • Support remarketing (only with consent)

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